We receive personal information from customers in response to inquiries on our web site.
The protection and handling of customers’ personal information is as follows in accordance with the provisions of the Personal Information Protection Law.
1. Information obtained from customers
We obtain the following information from our customers:
- Name (including nickname and pen name )
- Email address
- Telephone number
2. Purpose of using customer information
We use the information obtained from customers for the following purposes.
- To respond to inquiries from customers
3. Measures taken for safety management
Regarding the information we have obtained from our customers, please contact us using the contact information listed at the end of the page, and we will respond individually in accordance with laws and regulations.
4. Third party provision
Among the information we obtain from our customers, we do not disclose to third parties any information that falls under personal data (Article 2, Paragraph 6 of the Personal Information Protection Act) without obtaining the customer’s prior consent. (including those located outside of Japan).
However, the following cases are excluded.
- When handling personal data is outsourced
- If our company or our services are acquired
- In case of joint use with business partners (If there is any specific joint use, the details will be announced separately.)
- In other cases where provision to a third party is legally permitted by law.
6. Inquiry / Consultation Desk
If you wish to disclose, correct, suspend use of, or delete your information, please contact the personal information handling consultation desk below by email.
In this case, we will confirm that the request is made by the person in question by presenting a form of ID such as driver’s license or other method specified by our company. Regarding requests for disclosure of information, a fee of 1,000 yen will be charged for each request at the time of request, regardless of whether disclosure is required.
JHQ Co., Ltd. Personal Information Handling Consultation Desk